A large power company

A journey to help the team design solutions to optimize auxiliary power consumption

Client background & brief 

The client is an Indian electric utility and electricity generation company
and is a pioneer in technology adoption, supporting the country’s energy independence.

How might we design / re-design best equipment combination for the customer for efficient running of unit to bring optimum aux power consumption for the customer .

How did we support

We suggested a Design Thinking approach to get the outcome with agility and worked with the business leaders on the following activities:

Outcome

Quantitative:

  • Estimated savings of 20 lakhs

Quantitative:

  • Improved CSAT Score
  • Enhanced equipment life